FAQS.
Everything you need to know about our products, policies, and process — clearly outlined here.
We currently ship within the European Union. For enquiries outside the EU, please contact us at hello@rikelleskin.com.
We offer free standard delivery on all EU orders over €175.
Orders below €175 are subject to a €9.95 standard delivery fee.
Orders are prepared within 1–2 business days. During peak periods, processing times may extend slightly.
Once your order has shipped, you will receive a confirmation email with tracking details.
Orders are typically processed within 1–2 business days. Delivery times vary by destination and will be displayed at checkout.
If your order has not yet been processed, we may be able to assist. Please contact orders@rikelleskin.com as soon as possible.
Rikelle formulations are designed to support the skin’s natural balance and microbiome.
However, every skin is different. We recommend patch testing before first use.
Yes. Rikelle products are designed as part of the Marine Mood System and can be layered as a daily ritual.
Rikelle products are vegan and cruelty-free.
Rikelle products are formulated and produced in Europe in accordance with EU cosmetic regulations.
See "Changing Tides Policy".
The Circle is Rikelle’s private space for early access, limited releases, and occasional founder communications.
The Almanac is our living archive, a curated journal of ideas, rituals, references, and lore that shape the Marine Mood. It offers context rather than instruction, and insight rather than commentary.
Access to The Circle is granted by private link only.
Entry may follow a purchase, an invitation, or a selected release.
Access is time-limited and reviewed periodically.
For any enquiries, please contact hello@rikelleskin.com. We aim to respond within 1–2 business days.